This Privacy Policy explains exactly what personal data batjli collects from registered players in Bangladesh, how that data is used, who it may be shared with, and the rights you hold over your information. We treat your privacy as a fundamental obligation, not an afterthought.
Your Privacy Matters: batjli is committed to handling your personal data with the highest standards of care, transparency, and security. This policy is written in plain, accessible English to ensure you understand exactly how your information is used. If you have any questions after reading this document, please contact our support team via live chat at any time.
This Privacy Policy (hereinafter "the Policy") describes the practices of batjli (the "Platform", "we", "us", or "our") with respect to the collection, use, storage, sharing, and protection of personal data belonging to users (the "User", "Player", or "you") of the batjli website located at batjli.net and all associated mobile-optimised pages and services.
batjli operates as an online cricket betting and casino platform serving players based in Bangladesh. As part of delivering our services, we necessarily process certain categories of personal data. This Policy sets out in transparent detail what data we collect, the purposes for which it is processed, the legal bases on which we rely, and the rights you are entitled to exercise over your own information.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. By registering an account on batjli or by continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents.
We do not sell personal data to third parties. We do not use your data for purposes unrelated to the operation, security, and improvement of the batjli platform. Where we share data with carefully selected third parties, we do so only to the extent necessary and under strict contractual controls.
batjli collects personal data through several channels: directly from you when you register and use the platform, automatically through your device and browser as you navigate the site, and in some cases from third-party identity verification and payment providers. The categories of data we collect are described below.
When you create a batjli account, we collect the following information:
As part of our Know Your Customer programme, we may collect copies of government-issued identity documents such as a National Identity Card (NID), passport, or birth certificate. We may also collect proof of address documents and, where required, proof of ownership of the payment method used for deposits.
We collect transaction records relating to deposits, withdrawals, bonuses, and wagers placed on the platform. This includes the payment method used (e.g., bKash, Nagad, Rocket, Upay), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and reference numbers assigned by the payment provider. batjli does not store complete payment account credentials such as full mobile banking PINs — these are handled directly by the relevant payment service provider.
We maintain detailed records of all bets placed, games accessed, stakes, odds accepted, results, and net win/loss positions. This data is used to administer your account, resolve disputes, detect fraud, and fulfil our responsible gaming obligations.
We automatically collect certain technical data when you access batjli, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, platform optimisation, and internal analytics.
We retain records of communications between you and the batjli support team, including live chat transcripts and email exchanges. These records are used to resolve queries, train support staff, and maintain audit trails.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Account creation, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, security alerts, support |
| Financial Data | Transaction amounts, payment method type, timestamps | Payment processing, withdrawal verification, AML checks |
| Betting Activity | Bets placed, stakes, odds, game history | Account administration, responsible gaming, dispute resolution |
| Technical Data | IP address, browser, device type | Security monitoring, fraud detection, platform analytics |
| Communications Data | Support chat logs, email records | Query resolution, quality assurance, audit trails |
batjli uses the personal data we collect strictly for the purposes described in this Policy. We do not process your data in ways that are incompatible with the reasons for which it was originally collected. The primary purposes for which we use personal data are as follows:
batjli processes personal data only where a recognised legal basis exists. The legal bases we rely upon are as follows:
batjli does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with carefully selected third parties only in the following circumstances:
To process deposits and withdrawals, we share the minimum necessary financial and identity data with our payment partners, including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are subject to independent regulatory oversight. batjli requires all payment partners to maintain adequate data security standards.
We engage third-party KYC and identity verification service providers to assist with document verification and age confirmation. These providers receive only the data necessary to complete the verification task and are contractually prohibited from using that data for any other purpose.
Game content on batjli is supplied by third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, Spribe, and Ezugi. These providers may receive session identifiers and anonymised gameplay data to enable their systems to function correctly. They do not receive your full name, NID details, or payment account information.
We may disclose personal data to law enforcement agencies, courts, or regulatory bodies where we are required to do so by law, by court order, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of batjli, its users, or the public.
In the event that batjli undergoes a merger, acquisition, or transfer of all or substantially all of its assets, your personal data may be transferred to the acquiring entity. We will notify registered users of any such transfer via the email address on file and ensure that the acquiring entity is bound by privacy standards at least equivalent to those in this Policy.
batjli uses cookies and similar tracking technologies to operate the platform, personalise your experience, and gather analytics data. A cookie is a small text file stored on your device by your browser when you visit a website. The categories of cookies we use are:
You may manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or performance of the batjli platform.
batjli retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:
When personal data is no longer required, it is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
batjli implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. Our security framework includes:
While batjli takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, batjli will notify affected users promptly and take all necessary remedial action.
As a registered user of batjli, you hold a number of rights in relation to your personal data. batjli is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described below, please contact the support team via live chat or email.
You have the right to request a copy of the personal data batjli holds about you, along with information about how that data is being used.
You have the right to request correction of any personal data that is inaccurate, incomplete, or out of date. Where you can update information directly in your account settings, please do so at your earliest convenience.
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent. Note that legal retention obligations may prevent immediate full erasure in some cases.
You have the right to request that batjli restrict the processing of your personal data in certain situations, such as while a dispute over its accuracy is being resolved.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing carried out on the basis of legitimate interests, including direct marketing. If you object to direct marketing, batjli will cease that processing immediately and without question.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal took effect.
batjli aims to respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
batjli is an adult gambling platform. The platform is strictly prohibited to persons under the age of 18. We do not knowingly collect, process, or store personal data belonging to minors. If we become aware that a user under the age of 18 has registered an account or provided personal data to us, we will take immediate steps to close the account, delete the associated personal data, and return any deposited funds in accordance with our age verification policy.
If you are a parent or guardian and believe that a minor in your care has created a batjli account, please contact our support team immediately via live chat. We will treat such reports with the utmost urgency and discretion.
The batjli platform integrates third-party services including game content providers, payment processors, and analytics tools. While we take care to select partners who maintain strong data protection standards, batjli is not responsible for the privacy practices of third-party services that operate independently of the batjli platform. We encourage you to review the privacy policies of any third-party service you interact with directly.
batjli does not include links to external third-party websites within the platform. Any links you encounter in communications from batjli (such as support emails) will point exclusively to pages within the batjli.net domain.
batjli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users via the email address on file or via an in-platform notification prior to the changes taking effect. The revised Policy will be published on this page with an updated effective date at the top of the document.
Your continued use of the batjli platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the batjli data support team through one of the following channels:
For requests relating to the exercise of your data rights (Section 9), please state clearly in your message which right you are seeking to exercise. batjli will acknowledge your request within 5 business days and provide a full response within 30 days.
A plain-language summary of the key measures we take to keep your personal information safe and under your control.
Every connection between your device and batjli is protected with 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
batjli verifies the identity of every player before processing withdrawals. This protects both the user and the platform from fraud, identity theft, and unauthorised account access.
batjli does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Your data is used only to deliver, secure, and improve your experience on the platform.
You decide whether you receive marketing communications. Consent can be withdrawn at any time via live chat support, and your preference will be honoured immediately with no questions asked.
This Privacy Policy clearly documents every category of data we collect and every purpose for which it is used. We do not process your data beyond what is described here without seeking your explicit consent.
Our support team in Bangladesh Standard Time is available around the clock to handle data access requests, rectification queries, and erasure requests. We aim to respond to all privacy requests within 30 days.
Your data is protected. Your privacy is respected. Now explore everything batjli has to offer — from live BPL and IPL cricket markets to hundreds of casino games. If you still have questions, our FAQ page has answers ready.
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